Connect
Shopify
Shopify connects through OAuth 2.0. You authorize Modiva from your store's own admin and approve the requested scopes — Modiva then reads and writes products, orders, customers, inventory, discounts, marketing events, content and store analytics through one unified API and MCP server. Shopify access tokens don't expire, so once connected your store stays connected until you uninstall the app.
Before you start
- A Shopify store and your store domain (for example mystore.myshopify.com).
- Permission on that store to install apps (the store owner or a staff account with app-install rights).
Step-by-step setup
- 1
Sign in to Modiva
Log in at modiva.ai and open the Dashboard. You need a Modiva account before you can connect any platform — creating one takes a minute and no credit card is required for the free tier.
The Modiva dashboard — your home for connections, posts and analytics. - 2
Open Connections → New connection
In the left sidebar choose Connections, then click New connection. You'll see the full catalogue of platforms grouped by category (Social, Ads and CRM).
The connection picker. Use the search box or category filter to find your platform. - 3
Select Shopify
Click the Shopify card. Modiva redirects you to Shopify's official sign-in and permission screen — your password is entered on Shopify, never on Modiva.
Click Connect on the Shopify card to start the secure OAuth flow. - 4
Authorize Modiva on Shopify
Review the permissions Modiva is requesting and approve them. If you manage more than one account, page or profile, pick the one you want Modiva to manage.
Shopify's consent screen. Approve the requested scopes to continue. - 5
You're connected
Shopify now sends you back to Modiva and the connection appears with a green Connected status. From here it's available to every MCP key and API call in your workspace.
A healthy connection shows a green dot and the connected account name.
Permissions Modiva requests
When you connect Shopify, Modiva asks only for the access it needs to run the tools you use. You can revoke it any time from Shopify or by disconnecting in Modiva.
- Read and write products and inventory
- Read and write orders and customers
- Manage price rules and discount codes
- Manage online-store content, files and marketing events
- Read store analytics (ShopifyQL)
Troubleshooting & FAQ
Where is my Shopify password stored?
Nowhere. You sign in on the provider's own site and Modiva only receives a scoped access token, which is encrypted at rest with AES-256-GCM. Modiva never sees your password.
My connection says Expired or Error — what do I do?
Open Connections, find the platform and click Reconnect (or Refresh token). Providers periodically expire tokens or revoke them when you change your password; reconnecting re-runs the consent screen and restores access.
How do I disconnect?
Open Connections, click the Shopify row and choose Disconnect. Modiva deletes the stored token immediately. You can also revoke Modiva from inside Shopify's own app settings.
Which store gets connected?
The store whose admin you sign into when you approve the install. If you run several Shopify stores, sign into the one you want to connect before starting the flow.
Do Shopify tokens expire like HubSpot's?
No. Shopify issues a long-lived offline access token that doesn't expire, so there's no background refresh — the connection stays healthy until you uninstall Modiva from the store's Apps settings.
Do I need a specific Shopify plan?
Any standard Shopify plan works for products, orders, customers, inventory and discounts. Store analytics via ShopifyQL and some reports may depend on your plan's analytics tier.
Need help with Shopify?
Fin can answer follow-up questions and walk you through any step.