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Setup guide

Connect G2

MarketingOAuthG2 developer docs ↗

G2 connects through OpenID Connect (OAuth 2.0). You authorize Modiva from G2's own consent screen — Modiva then reads products, categories and reviews (survey responses) from the G2 software marketplace through one unified API and MCP server, all over the G2 v2 data API. G2 access tokens are short-lived; Modiva stores a refresh token and renews access automatically so your connection stays healthy without you reconnecting.

Before you start

  • A G2 account with API access, set up through the G2 Developer Portal.
  • Permission to authorize a third-party OAuth app on that G2 account.

Step-by-step setup

  1. 1

    Sign in to Modiva

    Log in at modiva.ai and open the Dashboard. You need a Modiva account before you can connect any platform — creating one takes a minute and no credit card is required for the free tier.

  2. 2

    Open Connections → New connection

    In the left sidebar choose Connections, then click New connection. You'll see the full catalogue of platforms grouped by category (Social, Ads, CRM, E-commerce, Marketing, Creative, Productivity and Payments).

  3. 3

    Select G2 and authorize

    Click the G2 card. Modiva redirects you to G2's official consent screen — sign in and approve the requested access. Your password is entered on G2, never on Modiva.

  4. 4

    You're connected

    G2 sends you back to Modiva and the connection appears with a green Connected status. From here it's available to every MCP key and API call in your workspace. Modiva refreshes the short-lived token automatically in the background.

What Modiva can access

G2 shows the requested access on its consent screen before you approve. Modiva reads products, categories and reviews and never writes. You can revoke access any time from G2 or by disconnecting in Modiva.

  • Read your G2 profile identity (OpenID)
  • Read products and categories
  • Read product ratings and reviews
  • Read vendors

Troubleshooting & FAQ

Does G2 connect with OAuth or an API key?

With OpenID Connect (OAuth 2.0). You authorize Modiva on G2's own consent screen; Modiva only receives a scoped token, which is encrypted at rest with AES-256-GCM. Your password is never entered on Modiva.

What can Modiva read from G2?

Products, categories and reviews — G2 exposes reviews as survey responses over its v2 data API. The connection is read-only for now.

Can Modiva read G2 buyer intent or market signals?

Not through this connection. G2 delivers buyer-intent and market-signal data as warehouse feeds (BigQuery/Snowflake) rather than simple REST reads, so those aren't exposed as tools here — the tools focus on products, categories and reviews.

My G2 token keeps refreshing — is that a problem?

No. G2 access tokens are short-lived by design. Modiva stores a refresh token and renews access automatically in the background, so you won't be asked to reconnect unless you revoke access in G2.

How do I disconnect?

Open Connections, click the G2 row and choose Disconnect — Modiva deletes the stored token immediately. You can also revoke Modiva from your G2 account settings.

Need help with G2?

Reach the team any time from our support page, or ask Fin, our AI support agent.