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WhatsApp

SocialOAuthDocumentazione per sviluppatori di WhatsApp ↗

WhatsApp connects through the WhatsApp Business Platform on Meta. You authorize Modiva against your WhatsApp Business account to send and receive messages.

Prima di iniziare

  • A WhatsApp Business account set up in Meta Business.
  • A registered WhatsApp Business phone number.
  • Admin access to the Business account during connect.

Configurazione passo passo

  1. 1

    Sign in to Modiva

    Log in at modiva.ai and open the Dashboard. You need a Modiva account before you can connect any platform — creating one takes a minute and no credit card is required for the free tier.

    The Modiva dashboard after signing in
    The Modiva dashboard — your home for connections, posts and analytics.
  2. 2

    Open Connections → New connection

    In the left sidebar choose Connections, then click New connection. You'll see the full catalogue of platforms grouped by category (Social, Ads and CRM).

    The New connection picker listing every platform
    The connection picker. Use the search box or category filter to find your platform.
  3. 3

    Select WhatsApp

    Click the WhatsApp card. Modiva redirects you to WhatsApp's official sign-in and permission screen — your password is entered on WhatsApp, never on Modiva.

    Selecting the WhatsApp card in the connection picker
    Click Connect on the WhatsApp card to start the secure OAuth flow.
  4. 4

    Authorize Modiva on WhatsApp

    Review the permissions Modiva is requesting and approve them. If you manage more than one account, page or profile, pick the one you want Modiva to manage.

    The WhatsApp permission / consent screen
    WhatsApp's consent screen. Approve the requested scopes to continue.
  5. 5

    You're connected

    WhatsApp now sends you back to Modiva and the connection appears with a green Connected status. From here it's available to every MCP key and API call in your workspace.

    The WhatsApp connection showing a Connected status
    A healthy connection shows a green dot and the connected account name.

Permessi richiesti da Modiva

Quando connetti WhatsApp, Modiva richiede solo l'accesso necessario a eseguire gli strumenti che utilizzi. Puoi revocarlo in qualsiasi momento da WhatsApp o disconnettendo in Modiva.

  • Send and receive WhatsApp business messages
  • Manage your WhatsApp Business account

Risoluzione dei problemi e FAQ

Where is my WhatsApp password stored?

Nowhere. You sign in on the provider's own site and Modiva only receives a scoped access token, which is encrypted at rest with AES-256-GCM. Modiva never sees your password.

My connection says Expired or Error — what do I do?

Open Connections, find the platform and click Reconnect (or Refresh token). Providers periodically expire tokens or revoke them when you change your password; reconnecting re-runs the consent screen and restores access.

How do I disconnect?

Open Connections, click the WhatsApp row and choose Disconnect. Modiva deletes the stored token immediately. You can also revoke Modiva from inside WhatsApp's own app settings.

Do I need a Meta Business account?

Yes. WhatsApp messaging runs on the WhatsApp Business Platform, which requires a Meta Business account with a verified business phone number.

Hai bisogno di aiuto con WhatsApp?

Fin può rispondere alle domande di approfondimento e guidarti attraverso ogni passaggio.


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Connect WhatsApp — Modiva